Frequently Asked Questions

Explore answers to common plumbing questions ensuring a seamless understanding of our services.

Try pushing in on the red reset button located at the bottom of the disposal. If still not working, manually turn the cutting blades using the hex wrench that was supplied with the disposal. The hex port is located in the center on the bottom side of the disposal.

Most often the ballcock and flapper need to be replaced.

If you think your toilet is running, drop some food coloring in the tank. If that coloring shows up in the bowl without being flushed your thought is confirmed.

Replacing the seat and washer could solve your problem, but if not, you’ll need a new cartridge.

These can be cleaned by using a small spring cable with a cordless drill. In addition, pour 1 cup of Clorox into A/C drain line each Spring.

Remove the aerator from the faucet, clear the screen of debris, and reinstall.

Run the faucet without an aerator to clear debris that may be within the faucet itself.

The supply line feeding water to the faucet could also have debris in it.

Do not use chemicals. Despite their best efforts, chemicals often cost you money without clearing the clog.

Clearing clogs is best done with a sewer machine and spring cables.

Open the closest cleanout to the clog, outside your home, to release the pressure, and keep the sewage outside until and plumber can make it.

Tank type heaters need to be flushed annually, and often need replacing after 10 years.

Tankless heaters should be flushed every 2 years.

Insulate exterior piping and drain exterior piping. Disconnect water hoses.

Keep water moving through your lines for the length of the freeze.

Open cabinet doors to let allow warm air to circulate.